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Questions & answers

We are happy to explain.

Answers to the questions families ask us most often. If something is missing, call us on 01227 935773 — we will always find time to talk.

What age groups do you work with?

We support children and young people from KS1 (age 5) through to KS5 (age 18). This includes primary, secondary, and sixth form students, as well as young people in alternative provision up to age 19 in some cases.

Where are your sessions held?

Sessions take place at our Canterbury Centre, Maypole Farm near Hoath, and Haven Nook. We also offer outreach provision at agreed community venues. The right setting depends on your child and their needs — we will discuss options with you.

How many students are in each session?

We offer one-to-one tutoring and small groups of two to four students. The format depends on the type of support and what suits your child best.

Can my child sit exams through Tuition Extra?

Yes. We are an approved exam centre and offer private entries for GCSEs, Functional Skills, and some A-Level units. Contact our Exam Officer Letitia Etherington at exams@tuition-extra.co.uk for details.

Do you work with children who have EHCPs?

Absolutely. We welcome children with Education, Health and Care Plans and align our provision to EHCP outcomes. We contribute to annual review documentation and work alongside other professionals involved in a child's plan.

Do you support children with anxiety or school avoidance?

Yes. This is something we have significant experience in. We use the Thrive approach to build trust at the child's pace, and we are flexible about where and how sessions begin. Sessions can start in the family home, a community space, or one of our centres.

How quickly can you start?

We aim to be responsive. In many cases we can have an initial conversation within a day or two and begin assessment shortly after. Availability varies — contact us to discuss your timescale.

What qualifications do your tutors hold?

All tutors hold relevant academic qualifications and are trained in the Thrive approach to emotional development. Tutors working with SEN students have specialist training. All staff go through safer recruitment checks including DBS.

What does it cost?

Fees vary depending on the type and frequency of support. Some placements are funded through local authority or school arrangements. For self-funded enquiries, contact us for a conversation and we will be transparent about what is involved.

What is the Thrive approach?

The Thrive approach is a proven method of supporting children's emotional development and wellbeing, used in schools and specialist settings across the UK. It helps children to regulate their emotions, build resilience, and engage with learning. Every member of our team is trained in Thrive.

How are families kept informed?

We keep families involved throughout. You will receive regular updates from your child's tutor or key worker, and we review progress formally on a regular basis. We are always available by phone or email.

What happens if my child's needs change?

We review and adapt every programme regularly. If your child's needs shift, we adjust the provision accordingly. You are always welcome to contact us between reviews if something changes.

Still have a question?

Call us on 01227 935773 or email info@tuition-extra.co.uk — we aim to respond within one working day.