Privacy Policy

1. Who we are

Tuition Extra (Kent) Ltd operates educational provision from Unit 8 Roper Yard, Canterbury, Kent CT2 7EX. UK Provider Reference Number: 10087601. Head of Service: Ruth Minhall. We are the data controller for the personal information described in this policy. Contact us at reception@tuition-extra.co.uk or 01227 935773.

2. What information we collect

We collect information you provide when you contact us, make a referral, or enrol a child in our provision. This may include names, contact details, educational and medical information relevant to providing support, and communication records.

3. How we use your information

We use personal information to provide and administer educational provision, communicate with families and referring professionals, meet our safeguarding obligations, and comply with legal requirements. We do not sell personal data to third parties.

4. Legal basis for processing

We process personal data on the basis of legitimate interests, contractual necessity, legal obligation, and — where required — explicit consent. Special category data (such as health information) is processed under Article 9(2)(b) or (g) of the UK GDPR.

5. Who we share information with

We may share information with local authorities, schools, or other professionals involved in a child's care where this is necessary to provide our services or meet safeguarding obligations. We do not share personal data with third parties for marketing or commercial purposes. Where data is shared with third-party service providers (such as software platforms), we ensure appropriate data processing agreements are in place.

6. Data retention

We retain records in line with statutory guidance for educational providers. Student records are typically retained for a minimum of seven years after the end of provision.

7. Keeping your data secure

We take appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, or disclosure. Staff with access to personal data are trained in data protection responsibilities.

8. Your rights

You have the right to access, correct, or request deletion of your personal data, to object to processing, and to data portability. Contact us at reception@tuition-extra.co.uk to exercise any of these rights. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

This website does not use tracking or advertising cookies. We may use essential cookies required for the site to function correctly.

10. Changes to this policy

We may update this policy from time to time. The current version is always available at this URL.